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ABOUT US

Please read the terms and conditions displayed before using WWW.WILDBAYSWIM.COM. By using the WWW.WILDBAYSWIM.COM website, you are deemed to have read the Terms and Conditions and be bound by them.

By ordering any products provided on this site you agree to be bound by these terms and conditions so please take your time to read at ease.

WILDBAY SWIM reserves the right to make changes to the website, policies, terms and conditions at any time.

Copyright
Please note that any text, images and photographs on this website are the property of WILDBAY SWIM. You are not allowed to use, copy or pass off any contextual information or images represented on WWW.WILDBAYSWIM.COM without our permission. You are not permitted to ‘’remake’’ the designs of WILDBAY SWIM.

Payment and pricing
All payments are securely processed via our checkout service. We do not see or store your credit card information at any time.

All prices found on wildbayswim.com are listed in Euro (EU) and Dollar and include tax. We cannot provide you information about the current exchange rate, because the actual international currency conversion that your bank charges may vary.

Please note that WILDBAY SWIM is not liable for customs clearances fees that are required by your country, we are also not responsible for the delay in delivery caused by customs

All prices online do not include any of these customs clearance fees. Please familiarise yourself with your country’s customs charges and levies prior to placing an order

Shipments
While we use our best endeavors to fulfil all orders, we cannot be held responsible if the products are not available at a given point in time.

Please make note that it can take 24-48 hours for processing orders and to receive a tracking number and the confirmation of order shipment.Your order will be shipped the day after you purchase the order. If you order on Saturday, your order will be shipped on Monday. When the order has been shipped, the time frames will apply.

All unclaimed/un-deliverable parcels that are returned back to us will be shipped back at the customers own expense. This amount will be deducted from your credit note.

Please keep an eye on your shipment with the tracking number provided to avoid delays, WILDBAY SWIM is not responsible if you are not notified by your country’s postal authority.

We are not liable for wrong shipping information given to us when shipping is asked in check out point.

WILDBAY SWIM is not liable if your parcel is stolen if you requested safe drop or wrote a delivery instruction to leave your parcel unattended.

All orders are shipped from our office in the Netherlands. All orders are fully tracked and require a signature on delivery.

Returns
When returning the item, please make sure you put ”retour” on top of the package or make sure the retour is send as a normal package (consumer package) without any commercial notes on it. Otherwise the customs will see the package as ”commercial package” while it is just a retour item. If import duties will be cqlculated for WILDBAY SWIM, this will be reduced from your balance. When you ship the item as a retour or consumer package, no import duties will be calculated.

All items must be returned within 14 days of receiving your parcel, in their original condition.

When we receive the returned items and they meet all the requirements below, we will transfer the amount of the bikini (not the shipping costs) back to your bank account/CC balance within 1 week.

All items are handled with care and great attention, therefore we must ask you to return the items unwashed, unworn, unsoiled. They cannot have stains from make-up, deodorant smells (or stains) or other substance on them. We cannot accept returns that do not meet above requirements.

In the unlikely event that your swimwear arrives damaged please contact us immediately at the email address info@wildbayswim.com with an image of the damaged item and we will get back to you right away.

The items must be in original condition with hang tag on it and hygiene sticker not pulled off.

Please handle the items with attention and fit them over your underwear. We cannot accept items that have been fitted without underwear.

Any items marked with ‘Sale’ cannot be returned for an exchange and will be returned to sender.

Please note customers are responsible for paying for the shipping and handling of their return order.

WILDBAY SWIM will not be held liable for any lost returns.

Please note WILDBAY SWIM reserves the right to refuse a return if it does not meet the conditions outlined above.

Privacy
WILDBAY SWIM DOES NOT store any card information in our system. Please read our privacy policy here. We DO NOT pass on your personal information with third agencies that can benefit from it.

It is forbidden to use the e-mail addresses of WILDBAY SWIM for promotional causes/acquisition

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