By ordering any products provided on this site you agree to be bound by these terms and conditions so please take your time to read at ease.
WILDBAY SWIM reserves the right to make changes to the website, policies, terms and conditions at any time.
Please note that any text, images and photographs on this website are the property of WILDBAY SWIM. You are not allowed to use, copy or pass off any contextual information or images represented on WWW.WILDBAYSWIM.COM without our permission. You are not permitted to ‘’remake’’ the designs of WILDBAY SWIM.
Payment and pricing
All payments are securely processed via our checkout service. We do not see or store your credit card information at any time.
All prices found on wildbayswim.com are listed in Euro (EU) and Dollar and include tax. We cannot provide you information about the current exchange rate, because the actual international currency conversion that your bank charges may vary.
Please note that WILDBAY SWIM is not liable for customs clearances fees that are required by your country, we are also not responsible for the delay in delivery caused by customs
All prices online do not include any of these customs clearance fees. Please familiarise yourself with your country’s customs charges and levies prior to placing an order
While we use our best endeavors to fulfil all orders, we cannot be held responsible if the products are not available at a given point in time.
Please make note that it can take 24-48 hours for processing orders and to receive a tracking number and the confirmation of order shipment.Your order will be shipped the day after you purchase the order. If you order on Saturday, your order will be shipped on Monday. When the order has been shipped, the time frames will apply.
All unclaimed/un-deliverable parcels that are returned back to us will be shipped back at the customers own expense. This amount will be deducted from your credit note.
Please keep an eye on your shipment with the tracking number provided to avoid delays, WILDBAY SWIM is not responsible if you are not notified by your country’s postal authority.
We are not liable for wrong shipping information given to us when shipping is asked in check out point.
WILDBAY SWIM is not liable if your parcel is stolen if you requested safe drop, wrote a delivery instruction to leave your parcel unattended or if your post deliverer left you package unattended.
All orders are shipped from our office in the Netherlands. All orders are fully tracked.
When the customer refuses to pay the import duties, the package will automatically be send back to WILDBAY SWIM. An amount of 50 euro will be deducted from the purchase amount.
Sale / coupons
Free shipping over a certain amount will be calculated over the sale / coupon amount.
When you return a part of your order when you used the ”free shipping over a certain amount”, the shipping amount will be recalculated and, if necessary, deducted from the purchase amount.
We cannot process your return package If we didn’t received your retour application via the retour panel / contact block.
If there are import duties calculated for WILDBAY SWIM return, this will be reduced from your balance.
All items must be returned within 14 days of receiving your parcel, in their original condition.
When we receive the returned items and they meet all the requirements below, we will transfer the amount of the bikini (not the shipping costs and returning costs) back to your bank account/CC balance within 2 weeks.
All items are handled with care and great attention, therefore we must ask you to return the items unwashed, unworn, unsoiled. They cannot have stains from make-up, deodorant smells (or stains) or other substance on them. We cannot accept returns that do not meet above requirements.
In the unlikely event that your swimwear or intimates arrives damaged please contact us within 1 month immediately at the email address email@example.com with an image of the damaged item and we will get back to you right away. No exceptions after 1 month.
The items must be in original condition with hang tag on it and hygiene sticker not pulled off.
Please handle the items with attention and fit them over your underwear. We cannot accept items that have been fitted without underwear.
Please note customers are responsible for paying for the shipping and handling of their return order. We will not send a store credit for this or refund this.
The orinigal shipping costs are the shipping costs to the customer. Not the returning costs.
WILDBAY SWIM will not be held liable for any lost returns.
Please note WILDBAY SWIM reserves the right to refuse a return if it does not meet the conditions outlined above.
Orders made with a coupon will be handled like a sale item. Only the ”15% off when subscribing to the newsletter” will be handled like a full priced item.
Sale items can be returned. We don’t offer a refund for sale items but you will receive a store credit (minus shipping and returning costs)
If you would like to exchange the items, that can be done with your store credit. We will not process requests via email for an exchange. Please order the right size with your store credit. Your store credit will be visible max. 3 days after we received your parcel. We strive to have it visible earlier.
FULL PRICED ITEMS
Full priced items can be returned for a refund or can be exchanged. If you choose a refund the price of the item(s) will be refunded, not the shipping or the returning costs.
If you wish to exchange, you will receive a storecredit with the shipping costs (not the returning costs). We are not responsible for making a reservation on the right size. You can order the right size/item on the website if the size/item is in stock.
Your store credit is ready max 3 days after we received your parcel
WILDBAY SWIM will not store the credit of the return costs with a full priced item
WILDBAY SWIM will not store the credit of the returning costs and shipping costs with a sale item
WILDBAY SWIM has the right to send you a store credit when you choose ‘’refund’’ with a sale item
Your store credit is visible in your WILDBAY account. It will also be send to your email.
A store credit can be used in conjunction with other coupons/sale items etc.
A store credit will expire after 1 year
It is forbidden to use the e-mail addresses of WILDBAY SWIM for promotional causes/acquisition
Two weeks after we made your package, you wil get a review invitation. It will take a few seconds and it would really help us and other customers. You will get a 25% discount coupon when you review us. After a few weeks we will send you a last review reminder.