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Terms and conditions - WILDBAY SWIM

Please read the terms and conditions displayed before using WWW.WILDBAYSWIM.COM. By using the WWW.WILDBAYSWIM.COM website, you are deemed to have read the Terms and Conditions and be bound by them.

By ordering any products provided on this site you agree to be bound by these terms and conditions so please take your time to read at ease.

WILDBAY SWIM reserves the right to make changes to the website, policies, terms and conditions at any time.

Copyright
Please note that any text, images and photographs on this website are the property of WILDBAY SWIM. You are not allowed to use, copy or pass off any contextual information or images represented on WWW.WILDBAYSWIM.COM without our permission. You are not permitted to ‘’remake’’ the designs of WILDBAY SWIM.

Payment and pricing
All payments are securely processed via our checkout service. We do not see or store your credit card information at any time.

All prices found on wildbayswim.com are listed in Euro (EU) and Dollar and include tax. We cannot provide you information about the current exchange rate, because the actual international currency conversion that your bank charges may vary.

Please note that WILDBAY SWIM is not liable for customs clearances fees that are required by your country, we are also not responsible for the delay in delivery caused by customs

All prices online do not include any of these customs clearance fees. Please familiarise yourself with your country’s customs charges and levies prior to placing an order

Shipments
While we use our best endeavors to fulfil all orders, we cannot be held responsible if the products are not available at a given point in time.

Please make note that it can take 24-48 hours for processing orders and to receive a tracking number and the confirmation of order shipment.Your order will be shipped the day after you purchase the order. If you order on Saturday, your order will be shipped on Monday. When the order has been shipped, the time frames will apply.

All unclaimed/un-deliverable parcels that are returned back to us will be shipped back at the customers own expense. This amount will be deducted from your credit note.

Please keep an eye on your shipment with the tracking number provided to avoid delays, WILDBAY SWIM is not responsible if you are not notified by your country’s postal authority.

We are not liable for wrong shipping information given to us when shipping is asked in check out point.

WILDBAY SWIM is not liable if your parcel is stolen if you requested safe drop, wrote a delivery instruction to leave your parcel unattended or if your post deliverer left you package unattended.

All orders are shipped from our office in the Netherlands. All orders are fully tracked.

When the customer refuses to pay the import duties, the package will automatically be send back to WILDBAY SWIM. An amount of 50 euro will be deducted from the purchase amount. 

Sale / coupons
Free shipping over a certain amount will be calculated over the sale / coupon amount.

Returns

No returns or exchanges because we are closing. Send a message via mail or Instagram for sizing advice. 

In the unlikely event that your item arrives damaged please contact us within 1 month immediately at the email address info@wildbayswim.com with an image of the damaged item and we will get back to you right away. No exceptions after 1 month.

The orinigal shipping costs are the shipping costs to the customer. Not the returning costs.. 

A store credit can be used in conjunction with other coupons/sale items etc.

A store credit will expire after 1 year

Privacy
WILDBAY SWIM DOES NOT store any card information in our system. Please read our privacy policy here. We DO NOT pass on your personal information with third agencies that can benefit from it.

It is forbidden to use the e-mail addresses of WILDBAY SWIM for promotional causes/acquisition

Reviews
Two weeks after we made your package, you wil get a review invitation. It will take a few seconds and it would really help us and other customers. You will get a 20% discount coupon when you review us. After a few weeks we will send you a last review reminder. Coupon valid for 180 days.